Managed training and communications for users for two different AEM (Adobe Experience Manager) DAM systems within marketing and sales organizations, in addition to actively managing and auditing content.
Developed training material (interactive SCORM eLearning course, Adobe Captivate) to shift DAM training program from synchronous to asynchronous.
Supported daily sales and marketing operations and launches by streamlining the upload and release of key documents and videos.
Designed and managed content for internal information hubs and project update communications for 17K+ users.